These are resources we think are important for all Recruiting users to know. If you're a new user, this is a great place to start.

• Fundamentals: Concepts you need to know to get up and running
• Everyday: Important things you need to know to handle your day-to-day business in Recruiting.
• Account Configuration: Get those settings just right.
• Applications and Careers Pages: Customize what your applicants see.
• Popular Features: Unleash Recruiting's potential with these advanced add-ons.
• Support: 
  • Phone: (415) 593-1190
  • Email: Recruiting Support

FUNDAMENTALS

Concepts you need to know to get up and running.

Getting Started – Admins:

• The Home Dashboard for Administrators
• Understanding User Rights
• Echo Email-Driven Feedback
• My Jobs vs. Other Jobs

Getting Started – Hiring Managers:

• Hiring Manager Overview Guide (PDF)
• The Home Dashboard for Hiring Managers
• Respond to Review Requests
• Respond to Review Requests with Echo

EVERYDAY

Important things you need to know to handle your day-to-day business in Recruiting.

Jobs: 

• Create a Job and Edit an Existing Job
• Advertising on any Job Board
• Job Info Window - Modifying Job Details
• Stop Accepting Resumes for an Active Job (Pause a Job)
• Close or Fill a Position
• Promoting Jobs (Recruiting Marketplace)

Applicants and Hiring:

• Send Review Requests
• Sending Email
• Find New Applicants for a Job and Searching Candidates
• Change a Candidate's Contact Information
• Put a Candidate on the Back Burner
• Bulk Actions for Candidates

ACCOUNT CONFIGURATION

Get those settings just right.

Account Settings:

• Resetting Passwords and Unlocking Accounts
• Change or Reset Your Password
• Lock a Candidate's Record
• Add or Edit Company Departments
• Add or Edit Candidate Sources
• Customize Your Home Dashboard with Dashboard Options

Email Settings: 

• Configure your personal email notifications
• Create a Signature for Emails and Review Requests
• Create and Share Email Templates
• Activating and Editing Corporate Thank You for Applying Emails

APPLICATIONS AND CAREERS PAGES 

Customize what your applicants see.

Careers Page:

• Careers Page Implementation Options
• Changing Your Careers Page Job List
• Allow Candidates to Submit Generic Applications

Applications:

• Document Requests
• Toggling Between Multiple Recruiting Applications

POPULAR FEATURES

Unleash Recruiting's potential with these advanced add-ons.

Approval Processes: 

• Job Approval
• Offer Approval

Social Media and Employee Referrals:

• Employee Referrals with Gravity
• Facebook Integration

Other Useful Features:

• Setting Up Candidate Follow-Up Reminders
• Tagging Candidates
• Recruiter Screen and Dashboard
• Background Check Integration
• Interview Scheduling
• Interview Scorecards
• Offer Letters
• Information Requests