This article is for administrators.
You must have admin or staffing user access or be assigned a role on the job.
The candidate profile must exist.
Important information about attachments
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Image files cannot be attached when transferring hired candidates to Onboarding.
- Image files cause candidate transfers to fail.
- Stay away from adding .jpeg and .png files to candidate profiles in Recruiting.
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These file types can be added to candidate profiles and transfer with the candidate if they are hired.
Add attachments or custom file types
- Go to People > Hiring > Applicant Tracking to open the Recruiting platform.
- Open the candidate's record.
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Select + Add File from the document viewer section.
- In the Type of File field, select a file type label.
- Select a standard label that matches the document type.
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If a suitable label is not available, select Custom File Type to create a new label.
- Enter a name for the custom file type.
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Use a clear name, such as References, Portfolio, or Assessment.
- Add the file.
- Drag and drop the file into the upload area, or
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Select Browse for a File and then choose the file to upload.
- If needed, select Make Private.
- Select Upload to add the file to the candidate’s profile.
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After you upload the file, the system adds the attachment to the document viewer section of the candidate's record and displays the file name in the file type tab.
Examples
Example: Adding a resume attachment
- Before: Candidate record has no resume attached.
- After: Candidate record includes a resume file labeled Resume, and you can view that document in the document viewer on the candidate’s profile.
Example: Custom file types
- Before: Only standard file types are available.
- After: Custom file types such as Portfolio and Assessment appear in the list of file types.
Related information
- candidate attachment
- add attachment
- add a file to a job candidate's record
- add an attachment to a job candidate's record in recruiting
- how do i add an attachment to a candidate's record in recruiting?
- attach file
- upload candidate file
- candidate documents
- attach resume
- candidate file upload
- add files to candidate
- manage candidate attachments
- add document
- image file transfer issue
- onboarding transfer error
Updated: August 19th, 2026 5360 views 0 likes
*This content is for educational purposes only, is not intended to provide specific legal advice, and should not be used as a substitute for the legal advice of a qualified attorney or other professional. The information may not reflect the most current legal developments, may be changed without notice and is not guaranteed to be complete, correct, or up-to-date.