This article is for administrators.
Only administrators can enable text messaging.
Registration details match filing records.
Important:
- Carriers now require registration.
- Consequently, all unregistered accounts will have delivery issues.
- Follow the Registration Steps and Best Practices in this article if you experience any issues.
Register for text messaging
Paycor Recruiting is integrated with the third-party provider, Twilio, to allow clients to text candidates from within our system.
- Go to People > Hiring > Applicant Tracking to open the Recruiting platform.
- Select Marketplace, then go to Overview, and Text Messaging.
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Select Get Started to open the Activate Text Messaging window.
- On the Settings tab, set who can send text messages.
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Allow Users to Send Messages: controls which users have permission to send text messages.
- Administrator and Staffing users can send text messages by default.
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To allow additional Standard users to send texts to candidates, select:
- Allow Standard Users: gives permission to all Standard users.
- Allow Specific Standard Users: choose specific people.
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Message Header: controls how your company name will appear when sending text messages.
- Your company name fills in automatically. If you’d prefer a shorter version to appear in your texts, enter a Short Company Name. This appears at the start of every message.
- Select the Registration tab, then enter your company registration details.
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Enter your legal company name and contact information.
- Twilio verifies these details before allowing you to send texts to candidates.
- Carefully review LLC, Inc., etc., to ensure that the details match your business filing exactly.
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Enter contact details for a company representative.
- Make sure that the representative phone number can receive SMS messages.
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Note: This number will not receive the candidate communications or be candidate-facing in any way. It is used to confirm that a real person is enabling text messaging.
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In the Accept Terms tab, review the Supplemental Agreement for Candidate Texting Services, then select I agree to these terms and conditions.
- Select Next.
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Review the confirmation screen, then select Done.
After you submit your registration, Paycor sends your information to Twilio and The Campaign Registry (TCR) for review, and your organization receives an email when approval is complete.
Timeframe for verification
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Registration with Twilio usually takes 5 –10 business days.
- Sometimes, The Campaign Registry (TCR) has a backlog, so it can take longer.
- Your company's administrators get an email when the registration is complete.
Publicly traded companies
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If your company is publicly traded on a stock exchange, there is a one-time extra email check.
- The email will come from noreply@auth.campaignregistry.com with the subject Required: Verify Your Email Address to Enable 10DLC SMS Messaging.
- Click the link in the email. Enter your name, job title, and company email to confirm your brand.
- If you do not verify within 7 days, your registration will be rejected.
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To check status, go to Marketplace > Settings > Text Messaging.
Frequently Asked Questions
How do I find my company’s EIN?
If your company is based in the United States, you can find your EIN using any of the following methods:
- If your company is publicly traded and registered with the Securities and Exchange Commission, search the SEC’s EDGAR database at no cost.
- Contact your company’s accountant or finance office and request the EIN.
- Review your company’s Form W‑2 or any federal or local tax filings stored online.
Does my Legal Company Name need to match IRS records exactly?
Yes. Your legal company name must match IRS records exactly. Do not shorten it or use a DBA or trade name. If it does not match, your registration will fail.
Can I use a DUNS number instead of an EIN?
No. U.S. companies must give a valid EIN. A DUNS number is not accepted and will cause the registration to be rejected.
Which company address should I use?
Use your legally registered business address. Do not use a local branch, regional office, or mailing-only address. The address must match federal tax records for your legal entity.
What Company and Business Type should government entities use?
Government organizations should choose Business Type Non-profit Corporation and Company Type Government.
My industry is not shown in the Business Industry drop-down menu. What should I select?
The list of industries is made by The Campaign Registry. If your industry is not listed, pick the option that is closest to your business. Government groups should choose Government. Non-profit groups should choose Non-Profit.
Why is my registration pending longer than 5 to 10 days?
All A2P 10DLC registrations in the United States must be reviewed by The Campaign Registry. When review volume is high, processing can take longer than 10 days.
Updated: July 24th, 2026 7807 views 0 likes
*This content is for educational purposes only, is not intended to provide specific legal advice, and should not be used as a substitute for the legal advice of a qualified attorney or other professional. The information may not reflect the most current legal developments, may be changed without notice and is not guaranteed to be complete, correct, or up-to-date.