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Manage external recruiting agencies with Agency Manager

Describes how admins use Agency Manager to let outside agencies and recruiters add candidates to Recruiting, with limits on what they can see and tools to manage representation.

This article is for administrators. 

 

Agency Manager helps you work with outside recruiting agencies and recruiters. These agencies may also be called staffing agencies, employment agencies, headhunters, or executive search firms. In Recruiting, we call them agencies. 

An agency can help in these situations:

  • Time to hire: You must fill a role quickly.
  • Quality of hire: You need to fill a role that is hard to staff. This includes technical roles, high-level roles, and specialized roles.
  • No in-house recruiter: You hire only once in a while, or you are a small business.  

With Agency Manager, approved agency recruiters can send candidates directly into your recruiting system. Your hiring process stays secure, and other candidate information remains protected.  

Benefits

Agency Manager helps you: 

  • Give outside recruiters limited access to submit candidates. 
  • Control which jobs each agency can view. 
  • Protect candidate information from unauthorized access. 
  • Track candidate representation decisions in one place. 
  • Work with agency-submitted candidates alongside your regular hiring process.  

Controls and protections 

  • Agents can only access jobs they have been approved to work on.  
  • Agents can only view and track candidates they personally submitted.  
  • Agents cannot view, edit, or access detailed information for other candidates, including comments, history, or documents.  
  • Built-in access controls help protect candidates from poaching and keep candidate information secure.  

Who can use Agency Manager? 

  • Administrators and Staffing users: Set up agencies and approve jobs 
  • Standard users: Can be given rights to accept or decline representation 
  • Users assigned to the job: can work with agency-submitted candidates 

Agency Manager expert session video

 

Updated: October 9th, 2026 7646 views


*This content is for educational purposes only, is not intended to provide specific legal advice, and should not be used as a substitute for the legal advice of a qualified attorney or other professional. The information may not reflect the most current legal developments, may be changed without notice and is not guaranteed to be complete, correct, or up-to-date.

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