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Manage text messaging for candidates

Candidates can opt in to or out of text messaging. Administrators and staffing users can change this setting on a candidate's record.

This article is for candidates, administrators, and staffing users.

 

Overview

When an applicant opts in to text messaging, they receive text messages when they apply. If they do not opt in at first, they can opt in later.

Administrators and staffing users can also turn off text messaging for applicants. Text messaging must be turned on in the candidate's record before the candidate can receive text messages.


Turn on text messaging for a candidate

  1. Go to People > Hiring > Applicant Tracking
  2. Select the job title the candidate applied for.
  3. Select the candidate's name.
  4. Select the blue info icon at the top left of the screen. A popup window opens.Shows the job info blue icon
  5. Select Privacy Tools. 
  6. Select the toggle next to Enable Text Messages
  7. Select Close.

View reporting options

Administrators can access reports on text message delivery and message counts in the Reports section under Marketplace.

Reporting data reflects the last 2 years.

Updated: April 21st, 2026 5966 views


*This content is for educational purposes only, is not intended to provide specific legal advice, and should not be used as a substitute for the legal advice of a qualified attorney or other professional. The information may not reflect the most current legal developments, may be changed without notice and is not guaranteed to be complete, correct, or up-to-date.

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