How Do I Change Standard Users to Administrators and Staffing Users in Recruiting?

Scott Proctor
2024-05-10T20:35:24Z

What Are the Differences Between Locked, Inactive, and Deleted Users?

Locked Users: Cannot login. Other than that, they function like any other user. You can add them to jobs, etc. A user is typically locked when you want to train someone before they access the system (e.g. our support team locks entire companies until they are trained)

Inactive Users:

Inactivating a user is like a soft delete.

When you inactivate a user, they do not appear in user lists anymore. For example, when you create a job and select a hiring manager, the list contains only locked and unlocked users.

To inactivate a user, remove them from any currently active jobs. This is almost always preferred to deleting someone.

Deleted Users:

Removes them from the system.

You still see comments that they posted on jobs/candidates, but if you open the job you do not see them assigned to a job anymore.

Deleted users do not appear on reports.

Contact Recruiting Support to Add More Admin or Staffing Users

In Recruiting, your company is permitted an unlimited number of Standard Users.

However, the Admin and Staffing users are licensed through Recruiting. Because of this, if your team needs to add more Admin or Staffing Users, please contact Recruiting Support.

Changes Administrators Can Manage in Recruiting

If an Admin or Staffing User is leaving your company:

You must change the user's status to Inactive from their User profile screen.

Then reassign them as a Standard User. This makes the Admin or Staffing user role available to reassigned.

Changes to Hiring Managers:

If a Hiring Manager is designed to approve multiple positions, to Inactivate that user and free up the additional Admin/Staffing license, you must remove them from any positions they are assigned to as a Hiring Manager.

Important: If you are changing who the current Admin user is, you must update your Approval Managers. See these articles for instructions on updating Approval Managers:

Job Approval Managers: See How Do Administrators Use Job Approvals in Recruiting?.

Offer Approval Managers: See Offer Approval - Setup Guide.